FAQs

We try to deliver throughout Italy and Europe within 20 working days. Many of our products arrive in Italy from abroad, so shipping times vary depending on the origin of the goods. You will find all the information on shipping on the page SHIPPING

It depends on what you ordered and how much time has passed since the order. If the order has not yet been sent to the manufacturer, it is possible to cancel the order but the notification must be made no later than 24 hours after the order on the site. For second thoughts, check our policy RETURNS . Anyway WRITE TO US Our customer service will try to help you and on a case by case basis will evaluate the best options for you.

WALLPAPER : When purchasing wallpaper the first thing to do is measure the height and width of the wall to be covered. When taking these measurements remember to consider any windows, French windows or other elements that will not be covered as if they were part of the wall. We have created a tool that will allow you to calculate the amount of product needed and you will find it on each wallpaper page. However, we always recommend that you consult with your consultant before purchasing or WRITE TO US.

FABRICS

CURTAINS: measure the size of the window or French window for which the curtain is intended. In order for the curtain to have a soft fall, it is recommended to add approximately 15cm per side to the width of the window; for example, for a 200cm wide window you will need 230cm (200 + 15 + 15) of fabric in width. Each fabric has a different width so check the measurement of the fabric you have chosen. 

It is always advisable to purchase an even number of curtain panels unless a single panel is sufficient for smaller windows. 
Before purchasing a curtain fabric, check that the fabric you have chosen is suitable for curtain use and that it has brightness. This information is available in the product sheets that you can find in the product description itself.

UPHOLSTERY: The calculation of the fabric varies depending on the design of the fabric (if it is a solid color it is usually simpler and there will be less waste). In general we always recommend a comparison with the upholsterer before purchasing but we want to provide some rough measurements:

1 CHAIR: from 1 to 3 meters - the quantity varies depending on the project: 3 meters if you want to cover the seat and both sides of the backrest. 1 meter if you want to cover only the seat.

1 ARMCHAIR: from 3 to 6 metres - the quantity varies based on how much surface you need to cover, therefore armrests, cushion etc.

1 SOFA: 10 to 18 metres of fabric - the quantity varies depending on the size of the sofa.

For any doubts WRITE TO US.

Martindale is the index of measurement of the wear of a fabric. It indicates the number of pressures to which the fabric is subjected before showing wear and is calculated with special machines.

A martingale 50,000 seat fabric is considered medium wear and tear and therefore suitable for sofas or chairs used daily. A martingale 10,000 seat fabric is much more delicate and is recommended for low-use seat or pouf upholstery. 

The pattern ratio is an important variable in calculating the required amount of wallpaper and fabrics.

This is the measurement of the height of the entire pattern of the design. For example, let's think of a wallpaper whose entire design measures 100cm in height. When we hang the first strip on our wall we will start from where the design itself begins. The paper is cut where the wall ends and it does not matter if the design is not repeated in its entirety until the end of the wall. The portion of wallpaper that completes the pattern of the design is waste and will be eliminated. 

Let's take an example: on a 250cm high wall, a paper with a drawing ratio of 100cm will have a stride per sheet of 50cm (half of the drawing that is not used). It is very important that the second sheet is placed next to the first so that they match, therefore this too will be laid out so that the drawing starts from the top and will have the same stride as the first sheet and so on for the third sheet until the wall is complete.

This variable is important because it helps us understand how many sheets we can get for each roll of paper and therefore know how many rolls of paper we need to buy to cover the entire wall. It also helps us calculate how much paper waste is expected and here it helps us consider whether it is not the case to choose a design that allows for minimal waste.

Calculating wallpaper is not as simple a process as it may seem and before making a purchase we recommend using the calculator found on each product page and confirming the quantity with your consultant. 

The same principle applies to calculating the amount of curtain fabric. The sheets must fit together horizontally.

For any doubts or if you need assistance with your purchase WRITE TO US .

In short, no. Wallpapering requires technical knowledge and experience that only professionals have. The process involves preparing the wall, which varies depending on the condition of the wall, for example if there is already wallpaper or if there are holes, etc. The professional will be able to suggest the glue to use based on the type of wallpaper, knows how to cut and hang the strips so that the design matches horizontally, and has the right tools for the job. 

Yes. Wallpaper can be hung in both the bathroom and kitchen, but we recommend hanging it away from direct contact with water. For walls near sinks, it is advisable to protect the paper with a splash-proof material.

If you want to hang wallpaper next to a water source or even inside the shower, we recommend the products of Glamora GlamFusion which have a waterproof backing. All other Glamora designs can be printed on GlamFusion backing for a small price difference. WRITE TO US for pricing information and support in developing your project.